Returns & Refunds

  • We only allow returns within 24 hours of receipt of item. 
  • If you find that there is a defect, kindly message us immediately. 
  • We will not acknowledge returns after 24 hours.
  • Please note that MALL STOCKS & US Testers are different in terms to oil concentration, longevity & packaging. Please manage your expectations when buying US testers.
  • We will only replace items with valid defects 
  • Once return is approved, kindly ensure all packaging are intact and no damage. Incomplete / damaged packaging is not allowed. 
  • We will try to replace the item within 2-5 days.
  • Shipping will be shouldered by the buyer.

You may contact us:

Email: Message@gailleandgeorge.com

Viber: 09175458442

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